Terms
Terms of Service
This is the version effective August 14, 2026. A revised version adding advertising provisions takes effect on September 12, 2026; this version applies through the day before. The revised version is here.
1. Purpose
These Terms govern the rights, obligations, and responsibilities between BIKECORD (the "Company") and users regarding the use of the mobile app and related services (the "Service").
2. Effect & Changes
These Terms take effect when posted within the Service or on this page. The Company may amend them within the limits of applicable law, announcing the effective date and reason in advance.
3. Formation of the Agreement
The agreement is formed when a user agrees to these Terms and completes sign-up (Google/Apple/Kakao/LINE/Facebook social login). Users are responsible for managing their own account and login credentials and may not transfer or lend them to third parties.
4. The Service
The Company provides services including the following; specific features may change under service policy.
- Rider news & content (NEWS), cafe/place discovery (PLACES)
- Real-time voice channels and location sharing (Channels)
- Emergency-alert (SOS) assistance features
- Community (boards, mail, friends, teams), PLAY content, riding logs
- Paid items/services via Gems (in-app purchase)
- Subscriptions (Pro / Max) — voice-channel access, auto-renewing monthly
Safety notice: Safety features such as SOS are supplementary and do not replace official emergency services. In an emergency, always contact official emergency numbers first.
5. Paid Services & Refunds
1. Gems
Gems are virtual goods that a member may purchase for a fee or receive at no cost. Purchases are processed under the billing policies of the Apple App Store or Google Play. Gems cannot be transferred or exchanged for cash and expire if membership is lost.
2. Subscriptions (Pro / Max) — auto-renewing
- A subscription is an auto-renewing paid service billed monthly that grants access to voice channels. There are three tiers — Free, Pro, and Max — and the price and features of each are shown on the store screen at the time of purchase. Prices may differ by country and currency and are subject to change under store policy.
- The subscription fee is charged immediately and renews automatically at the same amount unless cancelled at least 24 hours before the renewal date.
- You cancel a subscription yourself in the subscription settings of your Apple ID or Google account. After cancellation your tier remains active until the end of the current billing period and then reverts to Free.
- When upgrading from Pro to Max, any unused remainder of the Pro period is prorated under the store's proration policy.
- If payment fails, a refund is issued, or expiry is confirmed through Apple's or Google's subscription status notifications, the Company may revert the member's tier to Free.
3. Withdrawal & refunds
Payment, withdrawal, and refunds for paid services follow the billing policies of the Apple App Store and Google Play and applicable law. Refunds may be limited for already-consumed content where withdrawal is legally restricted; for subscriptions, a refund for the current billing period may be limited once voice channels have been used at least once in that period.
6. User Obligations & Prohibited Conduct
- Impersonating others or registering false information
- Posting content that violates law, public order, or morals
- Abuse, hate, harassment, spam, or otherwise infringing others' rights
- Disrupting the Service or accessing systems without authorization
- Infringing the intellectual property of the Company or third parties
7. User Content
Users retain rights to the content they create. The Company may use such content to the extent necessary to operate, display, and promote the Service. The Company may remove or restrict content that violates the law or these Terms without prior notice.
8. Location-Based Services
Cafe discovery, maps, AR, and channel location sharing use your location. Processing of location data follows the Privacy Policy.
9. Changes & Suspension
The Company may change or suspend all or part of the Service for operational or technical reasons, and will endeavor to provide prior notice.
10. Limitation of Liability
The Company is not liable for damages arising from causes beyond its reasonable control, including force majeure, user fault, or failures of third-party services (carriers, app stores, external APIs).
11. Governing Law & Jurisdiction
These Terms are interpreted under the laws of the Republic of Korea, and disputes are subject to the competent court under applicable law.
12. Contact
Questions about these Terms: contact@carrotsoftclan.com
CarrotSoftClan (캐럿소프트클랜), a sole proprietorship registered in the Republic of Korea · Representative Kim Gwanbin · Business registration no. 339-77-00517